Banking French or Spanish

YOUR EXPECTATIONS

Do you want to become adept at expressing yourself in French or Spanish, build your banking and financial vocabulary and learn helpful expressions? Would you like to:

  • open an account for a new customer in French or Spanish?
  • respond to a non-English speaking member who's requesting information request about a loan?
  • convince the members to meet with a financial planner?
  • explain the financial plan in French or Spanish?
  • offer your financial institution's services and products as effectively in another language as you do in your first language?

OUR ANSWER: TRAINING THAT FOCUSES ON YOUR SPECIFIC NEEDS

Whether you want to explain various services to French or Spanish-speaking customers, present a financial plan or offer a client a new credit card, Médialangues has a specific course for your specific needs and material designed for your professional position.

Assessyour team's needs

MAKE YOUR FRENCH OR SPANISH MORE DYNAMIC WITH PROFESSIONAL ROLE-PLAYING!

26

scenarios

26 scenarios and 5 CDs

5 CDs

Over the last few years, Médialangues has collected the most common vocabulary words used by various professionals in the banking world.

For example, Médialangues spent over two years conducting the necessary research to develop 26 professional scenarios that represent real, everyday situations experienced by employees and managers.

This book, which complements Médialangues's courses, is unique in Canada and comes with five CDs. It will make your French or Spanish and that of your colleagues more dynamic.

GET INFORMATION RELATED TO YOUR PROFESSIONAL POSITION

General Director Account Director Financial Planner Director, Asset Management Director of Operations and Assisted Transactions Personal Finance Adviser
Director, Consumer Services Loan Officer Receptionist and Welcome Officer Special Adviser Cashier and others

100

scenarios

100 scenarios

Now you're talking... business !

Another tool to enhance the content taught and give you the best possible results.

A book on the banking sector for both the teacher and student that contains over 100 different role-playing scenarios.

Whether you're welcoming customers in French or Spanish, explaining and selling different products and services, performing transactions, handling complaints, etc., this book gives you a solid foundation for a practical and rich learning experience for you and your colleagues.

Médialangues, now you're talking business !

FOR MORE INFORMATION ABOUT THIS TRAINING

Contact us toll free at 514 334-1819

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